My
church NEVER has technical issues. Our gear is great, our tech team operates like a well-oiled machine, and our services run flawlessly.
So, what the heck happened last night!?
During the 4 pm band rehearsal, none of our in-ears' mixes were right. Our console was accidentally reset (I guess), and all of the settings were lost. If this were the only issue of the night, it'd be no big deal, BUT...
This was only a foreshadowing of things to come.
We had guest speakers, who are missionaries to Africa (yeah, cliche, but true). I found out (at 3 pm) that the wife was going to sing, and we had to hook up floor wedges. Again, no big deal, except that she had a PowerPoint to show DURING her song(s). Also, NBD, except that they sorta got lost on the way to the church, and got there at about 10 minutes before service. We loaded the PowerPoint on our teleprompter, and were set. Obviously, she got no soundcheck, but our sound guy's pretty good (really good, in fact), so that didn't worry me.
But then, IT happened.
At right about service time (6 pm), I heard my name being paged.
ProPresenter, our presentation software, wasn't playing audio. the computer had audio, but not the program. Weird. I restarted the program. No result. Restarted the computer. No result. Shut down the computer. No result. Downloaded update. No result. Reset program display preferences defaults. BINGO, we have sound. The audience actually applauded when the countdown started (probably the first time in history a church congregation has given an ovation to a countdown video!).
We could have started service without our two-minute video countdown, but we REALLY needed video for the service; it was Baby Dedication weekend (which are all on video). The band was ready to start without the countdown, but guess who the bass player was his weekend? Yep, you guessed it...me!
Okay, the two-minute countdown ended, and worship started. No problems. First song over, Baby Dedication video plays. Perfect. Second worship song. Fine. Then, the drummer was VERY late starting the click for the third song, so the worship leader decided to kill it (we started 15 min. late because of the aforementioned ProPresenter glitch) and just move forward with the service...as the drummer started clicking off the third song. It was as if the whole band (and most of the congregation) was yelling "Nooooooooo" in slow motion.
The worship pastor had the congregation sit down, as our presentation operator rolled our announcements video. No sound. I actually heard people sigh and "ohhh" in disappointment.
So we skipped the announcements and proceeded with verbal announcements and offering message. When we went to start the special song (Natalie Grant's "I Will Not Be Moved," which is a bit of a rocker) the drummer rolled the click for the not-played third worship song, a COMPLETE ballad! The look on his face was priceless. Better still was the sound of the supposed electric guitar volume swell that lasted about 15 seconds longer than it should have. The swell started, crested and faded out BEFORE the click even started!
So, we got through that, all of us wondering "What could go wrong next?" I don't know why people have to ask that, because about 5 minutes later, our accountant's husband (who's also a board member, and Saturday night service's head usher) tripped the alarm in the accounting office! The best part about that is that he didn't know the code (to his wife's own department), so he had to call her. Obviously, that took longer than the grace period afforded once you trip the alarm. So...WAAWAAWAAWAAWAAWAAWAAWAAWAA!!!!!! the alarm went off.
Oh yeah, our lighting board we have temp-ed in because ours is not functioning correctly, is not functioning correctly. A couple of the lighting scenes mysteriously went dark WHILE THE PREACHER WAS ONSTAGE!
Several of us tried to explain to our ministry guests that this stuff never happens. We may have over-compensated, because I'm not sure they bought it, although, the missionary's wife did make a comment like "the devil really hates us."
After service, I got ProPresenter to work. It turns out that there is a bug in their program. I notified them, and a fix is on the way.
Has this absolute craziness ever happended to any of you? Please say yes!